Technical Support

Drivecon provides 24-hour technical telephone support for all its products.

During regular business hours call: 847.855.9150 or 800.374.8266

After regular business hours call 224.627.7160 regarding:

• Emergency breakdown assistance
• Immediate shipment of spares or replacement units
• Emergency service
• Drive troubleshooting assistance
  

• Please Call 1-800-374-8266 for the most current drive repair information.

Whether it's on-site service or technical support for a Drivecon product, we can help.

Start-Up / On-site Service

Review the Start-Up / Service Guidelines attached to the Start-Up/Service Scheduling and Authorization Form. Start-up is to be scheduled a minimum of two (2) weeks in advance by signing and faxing the authorization form to Drivecon (847.855.9650), along with a Purchase Order referencing the project and/or customer purchase order number. Drivecon will confirm this request by countersigning and returning the form.

Drivecon is committed to customer satisfaction. It is this reason we feel factory start-up is an integral part of any control system. Our detailed quality control and system inspection will insure trouble-free operation of your machine.